Platform

# Serve your customers, and the AI acting for them.

One concierge for every way your customers shop. Same prices, same stock and the same answers, whether your customer asks directly or sends an AI to decide and buy for them. Your teams get the same platform in Slack, Microsoft Teams and Google Chat.

[Talk to us](https://noodleseed.com/contact) [See the architecture](https://noodleseed.com/architecture)

Customers

WhatsApp

Instagram

SMS

Website chat

ChatGPT

Claude

Employees

Slack

Microsoft Teams

Google Chat

LL

 **Linen and Loom** Business account

Today

Do you have the linen shirt in medium? I need it by Friday.10:41 _✓✓_

Yes, two left in medium at $68. Standard delivery to you arrives Thursday. Shall I reserve one?10:42

Yes please.10:43 _✓✓_

Linen shirt, medium **$68.00** 

Delivery **Thursday** 

Pay by card, bank transfer or wallet?

10:43

Confirm

Change

Example conversations. One platform, every channel. 

Pause channels

Noodle Seed platform

## Build it once. It works everywhere your customers and teams are.

CustomersWebsite chatWhatsAppInstagramSMSChatGPTClaudeVoiceEmail

EmployeesSlackMicrosoft TeamsGoogle ChatChatGPT and Claude for workYour intranet

### Your information, connected

Products, prices, stock, bookings and policies from your own systems, so every answer is current.

### Actions, confirmed

Orders, bookings and changes happen only after the customer says yes.

### Payment in the conversation

Card, bank and wallet payments through Stripe and Safepay.

![Stripe](https://noodleseed.com/site/logos/stripe.svg)![Safepay](https://noodleseed.com/assets/integrations/safepay.ico)

### Your team, when it matters

Hand-over with the full history, so the customer never repeats themselves.

### A record of every action

Who asked, what was confirmed and what happened, for every conversation.

### Pay when it works

Credits are used when an action succeeds, not for every message.

Integrations

## Connected to the systems you already use.

Channels, models, commerce, payments, calendars, email, CRM and the infrastructure underneath. Your own APIs and MCP servers connect the same way.

### Where conversations happen

-   WhatsApp
-   Instagram
-   Messenger
-   Slack
-   ChatGPT
-   Claude
-   TwilioSMS and voice
-   360dialogWhatsApp

### Models and voice

-   OpenAI
-   Anthropic
-   Google Gemini
-   ElevenLabsVoice

### Commerce, bookings and payments

-   Shopify
-   LiteAPI by NuitéeHotels
-   Stripe
-   Safepay

### Calendar, email and CRM

-   Google Calendar
-   Gmail
-   Resend
-   Twenty
-   HubSpot

### Platform and infrastructure

-   Google Cloud
-   Cloudflare
-   PostgreSQL
-   TemporalDurable workflows
-   NangoAccount connections
-   MCPModel Context Protocol

How it works

01

### Connect your information

Your website, catalogue, booking system or store. We bring in what the AI agent needs to know.

02

### Choose what it can do

Answer, book, sell, take payment, hand over. You set the limits and what needs confirmation.

03

### Turn on your channels

Your site, WhatsApp, Instagram, SMS, ChatGPT and Claude. One AI agent, the same rules on each.

Open source

## Noodle Core

The open-source runtime behind our platform. Run AI agents and the tools they use on your own infrastructure, under the Apache-2.0 licence.

-   Self-hosted, in your cloud or data centre
-   Connects to your systems through MCP, the open standard AI agents use
-   Hardening, qualification and engineering help from our team

AI agents: ChatGPT, Claude, your ownAny

Noodle Core runtimeApache-2.0

Your systems: orders, records, bookingsYours

## Every action checked, confirmed and recorded.

Identity, permissions, confirmation, records and data handling on every action, and durable workflows on Temporal for every payment.

[How it is controlled](https://noodleseed.com/security) [Payments: consent and reliability](https://noodleseed.com/security#ctl-payments)

Run it anywhere

## Ours or anyone else’s, wherever it needs to run.

We deploy and run our own platform or any other solution, whether open source, a partner’s or a competing product, in the place your data and rules require.

Multi-tenant

### Our managed cloud

The fastest start, run by us, with each customer’s data, credentials and records kept apart.

Single-tenant

### Our managed cloud

A dedicated environment run by us, for stricter isolation or a region of your choice.

Your account

### Your cloud

Deployed in your own cloud account, or on capacity from our cloud partners, run by our team or yours.

Your hardware

### On premises

On your own servers and network, including disconnected sites, for data that cannot leave.

Talk to us

## Tell us what you need. We will suggest where to start.

Any layer, any size: a review, a project, a programme or a partnership.

Who you areWhat you need firstSize

Suggested starting point

 **Our ready-made customer AI agent, set up on your products and channels, extended where you need custom journeys.** 

Layer: Applications  
Delivery: Licence, then Run  
Scale: Review, then a first project

Your nameWork emailCompany website

Ask us to get in touch

We use your details only to reply. See our [privacy policy](https://noodleseed.com/privacy).

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Source: https://noodleseed.com/platform

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