[Solutions](https://noodleseed.com/solutions) / Financial services

Financial services

# Private AI for your customers and your staff, in your own environment.

For banks, microfinance banks, insurers, payment companies and fintechs. Customer and employee AI agents, the models behind them and the platform they run on, built around how a regulated business has to work.

[Talk to us](https://noodleseed.com/contact) [See services](https://noodleseed.com/services)

Confirm transfer Example

To **Ayesha Khan** 

Amount **$1,250.00** 

From **Current account 4021** 

ConfirmCancel

Where banks start

## The questions customers ask every day, and the work staff repeat every day.

For customers

### In your app, on WhatsApp and in the contact centre

-   Account, card and fee questions, answered from approved content
-   Onboarding and document collection, with progress the customer can see
-   Transfers, bill payments and remittances, confirmed by the customer before they happen
-   Complaints recorded, routed and followed up

For employees

### For branches, operations, risk and head office

-   Product and policy answers for branch and contact-centre staff, with the source shown
-   Compliance and credit research prepared for review
-   Operations requests and reconciliations drafted for approval
-   HR and IT requests handled end to end

Every layer

## What we bring, and what we build with you.

| Layer | Noodle Seed solutions | Services to implement or build |
| --- | --- | --- |
| Applications | Customer AI agent on every channel. Confirmation before action and a log of every step. Payments in the conversation. | Employee AI agents for compliance, credit, operations, HR and IT. Connectors to core banking, cards and case systems. Custom journeys. |
| Models | Choice of model provider, with routing between models. | Open-weight models deployed in your environment. Fine-tuning and distillation on your own data. Evaluation and red-teaming in English and local languages. Model documentation for risk review. |
| Infrastructure | Noodle Core, our open-source runtime, self-hosted. | AI platform on your cloud or data centre, or on capacity from our cloud partners. GPU servers and systems with our hardware partners. Monitoring and run services. |

Built for how a bank has to work

## People decide. AI agents prepare, look up and act within limits.

-   The customer confirms every action that moves money or changes an account
-   Each action logged: who asked, for whom, what was approved and what happened
-   Sign-in through your own identity systems, never typed into a chat
-   Answers drawn only from approved content, with the source cited
-   Data and models in your environment where your rules require it
-   Evaluation reports and model documentation for your risk teams
-   Payments run as durable workflows on Temporal and are reconciled with the provider, so none is lost or made twice

How it usually goes

Weeks 1 to 4

### Review

Use cases ranked by value and risk, data and systems mapped, and a plan with a price.

Months 2 to 6

### First AI agent live

One customer journey or one team, measured against the goals agreed at the start.

Years 1 to 3

### Programme

More channels, teams and layers on the same foundation, with our team and partners.

Talk to us

## Tell us what you need. We will suggest where to start.

Any layer, any size: a review, a project, a programme or a partnership.

Who you areWhat you need firstSize

Suggested starting point

 **One customer journey built on our platform and measured, then more on the same foundation.** 

Layer: Applications  
Delivery: Build, Licence, Run  
Scale: Review, then a first project

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Source: https://noodleseed.com/solutions/financial-services

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