[Solutions](https://noodleseed.com/solutions) / E-commerce and retail

E-commerce and retail

# Help shoppers find it, decide and buy, wherever they ask.

On your site, in WhatsApp and Instagram messages, and inside ChatGPT and Claude. Live stock and prices, honest answers about fit and delivery, and checkout through your store.

[Talk to us](https://noodleseed.com/contact) [See the platform](https://noodleseed.com/platform)

Exchange Example

Return **Linen shirt, M** 

Swap for **Size L, in stock** 

Return label **Free, by email** 

ConfirmChange

## What it does

### Live stock and prices

Answers from your catalogue as it is right now, size by size.

### Fit, comparisons and advice

Questions answered the way your best salesperson would answer them.

### Checkout through your store

Orders placed in your own store, paid through Stripe or Safepay.

### Orders, returns and exchanges

Tracking and changes handled within your policy.

### Found by the assistants shoppers use

Your real catalogue inside ChatGPT and Claude, not a guess at it.

### Follow-ups customers ask for

Back-in-stock and delivery updates on the channel the customer chose.

## What it looks like

Nothing happens until the customer says yes, and every step is logged for your team.

Instagram

WhatsApp

Website chat

LL

 **Linen and Loom** linenandloom

Does the navy blazer run small? I am usually a 40.

It runs true to size. Customers who wear a 40 usually choose a 40. You can exchange it for free within 30 days. The 40 is in stock at $240.

Great, I will take it.

Navy blazer, size 40 **$240.00** 

Delivery **Tuesday** 

Pay by card, bank transfer or wallet?

ConfirmChange

Message...

Example conversation. Names, products and prices are illustrative.

## What it is allowed to do

### Can do

-   Answer from your catalogue, stock, prices and policies
-   Recommend and compare products
-   Prepare orders, returns and payments
-   Hand over to your team with the full history

### Only after a yes

-   Every order and payment
-   Returns, exchanges and changes to an order
-   Anything that costs the shopper money

### Never does

-   Ask for card numbers in the chat
-   Change a price or invent stock
-   Promise a delivery date your systems do not show

### Always recorded

-   The request, in the customer’s words
-   What was shown and what was confirmed
-   The result, with the provider’s confirmation

[How it is controlled](https://noodleseed.com/security)

Ways to start

Weeks

### Ready-made

Our AI agent set up on your catalogue and channels.

1 to 3 months

### Extended

Your store, orders and loyalty connected.

3 months and up

### Built for you

Journeys designed around your brand and markets.

 **Runs on:**  [Applications and agents](https://noodleseed.com/services#applications) [Agent platform](https://noodleseed.com/services#platform)

Talk to us

## Tell us what you need. We will suggest where to start.

Any layer, any size: a review, a project, a programme or a partnership.

Who you areWhat you need firstSize

Suggested starting point

 **Our ready-made customer AI agent, set up on your products and channels, extended where you need custom journeys.** 

Layer: Applications  
Delivery: Licence, then Run  
Scale: Review, then a first project

Your nameWork emailCompany website

Ask us to get in touch

We use your details only to reply. See our [privacy policy](https://noodleseed.com/privacy).

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Source: https://noodleseed.com/solutions/retail

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