Terms of Service
Last Updated: January 15, 2025
Welcome to Noodle Seed. These Terms of Service ("Terms") govern your access to and use of our platform. By using Noodle Seed, you agree to these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Noodle Seed, you confirm that:
- You are at least 18 years old
- You are capable of entering into a legally binding agreement
- If using on behalf of an organization, you have the authority to bind that organization to these Terms
If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Noodle Seed is a no-code platform that helps businesses reach 800 million people asking AI. We enable you to:
- Build your presence across major AI platforms (ChatGPT, Claude, and more)
- Manage appointments and bookings through AI conversations
- Accept payments inside AI agents
- Automatically expand to new AI platforms as they emerge
We continuously improve our platform based on usage patterns and feedback.
3. Account Registration
To access Noodle Seed's full features, you'll need to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your account information is accurate and up-to-date
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Acceptable Use
You agree to use Noodle Seed for lawful purposes only. You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or misleading content
- Attempt to reverse-engineer or exploit the platform
- Use automated scripts or bots to abuse the service
- Impersonate others or misrepresent your affiliation
- Interfere with or disrupt the platform's operation
5. Your Business Information
When you use Noodle Seed, you provide information about your business, services, and offerings. By doing so:
- You grant us permission to publish this information to AI platforms (ChatGPT, Claude, etc.)
- You confirm that you have the right to share this information
- You represent that the information is accurate and not misleading
- You retain ownership of your business information
We use your information solely to provide the Service as described in our Privacy Policy.
6. Intellectual Property
Our Property
All content, features, technology, and functionality of Noodle Seed (including design, code, AI models, and trademarks) are owned by us or our licensors and protected by intellectual property laws.
Your Property
You retain all rights to your business information, content, and data. By using Noodle Seed, you grant us a limited license to use your content solely to provide and improve the Service.
Your License
We grant you a limited, non-exclusive, non-transferable license to use Noodle Seed for your business purposes, subject to these Terms.
7. Fair Usage Policy
To ensure quality service for all users, we enforce reasonable usage limits:
Acceptable Use
- Use Noodle Seed within its intended scope
- Follow applicable laws and regulations
- Respect intellectual property rights
- Maintain ethical interactions with AI tools
Prohibited Activities
- Excessive Usage: Running unusually high volumes of requests that impact system performance
- Automation Abuse: Using bots or scripts to excessively load our infrastructure
- Exploitation: Attempting to manipulate or reverse-engineer our platform
- Harmful Content: Generating or distributing offensive, misleading, or unlawful content
- Unauthorized Resale: Reselling Noodle Seed services without permission
- White-labeling: Creating unauthorized derivative versions of our platform
Enforcement
Violations may result in warnings, feature restrictions, account suspension, or termination. Contact support@noodleseed.com if you believe your account was restricted in error.
8. Payment & Subscriptions
Certain features require a paid subscription. By subscribing:
- You agree to pay all applicable fees as stated on our pricing page
- Payments are processed securely through our payment partners
- All fees are non-refundable unless otherwise specified
- We may change pricing with 30 days' notice to existing customers
- Founding member pricing is locked in for life (as advertised)
- You can cancel your subscription at any time
Failure to pay may result in suspension or termination of your account.
9. Refund Policy
We offer a 30-day money-back guarantee after you publish your business to AI platforms:
- Request a refund within 30 days of going live
- Contact support@noodleseed.com with your refund request
- We'll process approved refunds within 5-7 business days
- Your account will be closed upon refund
Refunds are not available for subscription renewals or after the 30-day period.
10. Service Availability
We strive to maintain high availability, but:
- The Service may be temporarily unavailable for maintenance, updates, or unforeseen issues
- We'll notify you of planned maintenance when possible
- We don't guarantee uninterrupted or error-free service
- Third-party AI platforms (ChatGPT, Claude, etc.) are outside our control
We're not liable for service interruptions beyond our reasonable control.
11. Termination
By You
You may cancel your account at any time through your account settings or by contacting support. Your data will be removed according to our Privacy Policy.
By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Fail to pay subscription fees
- Use the Service in a way that harms others or our platform
Effect of Termination
Upon termination, your access ends immediately, and your business information is removed from AI platforms within 48 hours.
12. Disclaimer of Warranties
The Service is provided "AS IS" without warranties of any kind.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, or availability
- Freedom from errors or viruses
We don't guarantee specific results from using Noodle Seed, including customer acquisition or revenue.
13. Limitation of Liability
To the fullest extent permitted by law:
- Noodle Seed shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- This includes lost profits, revenue, data, or business opportunities
- Our total liability to you is limited to the amount you paid us in the past 12 months (or $100, whichever is greater)
- These limitations apply even if we've been advised of the possibility of such damages
Some jurisdictions don't allow certain liability limitations, so these may not apply to you.
14. Indemnification
You agree to indemnify and hold harmless Noodle Seed, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your business information or content
15. Changes to These Terms
We may update these Terms from time to time. When we do:
- We'll update the "Last Updated" date
- We'll notify you via email for significant changes
- We'll post a notice on our platform
Your continued use after changes take effect means you accept the updated Terms. If you don't agree, please stop using Noodle Seed.
16. Governing Law & Disputes
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Dispute Resolution
Any legal action related to Noodle Seed must be brought exclusively in the state or federal courts located in San Francisco, California. You consent to the jurisdiction of these courts.
Informal Resolution
Before filing any legal action, please contact us at support@noodleseed.com to try to resolve the issue informally.
17. Miscellaneous
Entire Agreement: These Terms constitute the entire agreement between you and Noodle Seed.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
Waiver: Our failure to enforce any right doesn't waive that right.
Assignment: You may not assign these Terms. We may assign them without restriction.
No Agency: These Terms don't create a partnership, joint venture, or agency relationship.
18. Contact Us
Questions about these Terms? We're here to help.
Email:
We typically respond within 24-48 hours.