All prices in USD, excluding tax. Conversations are shared across your workspace. No per-seat fees. Planned prices and inclusions may change before launch. Signing up for early access is free and does not start a subscription or reserve a price.
A LITTLE MORE AMBITIOUS?
Let’s make room for it.
Higher volumes or a rollout built around your business.
A session starts with the first customer message or a request from a connected AI. Opening the chat alone does not count. Questions, follow-ups, lookups and supported actions within that session count together as one conversation, with no separate message or action charges.
A session ends after 30 minutes of inactivity or 24 hours from its start, whichever comes first. Each session allows up to 200 messages or actions. Continuing after a session ends starts another conversation. Reloading or reconnecting to an active session does not count again.
One conversation is reserved when the session starts. If the assistant fails before responding or completing an action, that conversation is returned. Retries within the same session do not count again. If a later action fails after the assistant has already helped, the session still counts as one conversation.
You receive a low-balance notice. Already-counted sessions can finish within their session limits; new sessions pause with a helpful fallback. Choose a paid plan or, on paid plans, add a conversation pack to continue. Nothing is purchased automatically, and your customers are never asked to pay for your allowance.
Included conversations refresh each month and do not roll over, including on annual plans. Extra conversation packs do not expire. Included conversations are used first. Using purchased packs with a live agent requires an active paid plan.
Questions and supported connected actions are included within the session limits. A customer’s order, booking or other third-party purchase still has its own price and approval. Voice, phone calls and specialist research are outside these plans. No separate service or purchase is charged without approval.
Yes. Upgrades take effect after payment, with the remaining period’s price and additional allowance shown for review. Downgrades and cancellation take effect at renewal. Purchased conversations stay in your account. Recurring add-ons are billed monthly, even with an annual base plan.