Solutions / E-commerce and retail
E-commerce and retail

Help shoppers find it, decide and buy, wherever they ask.

On your site, in WhatsApp and Instagram messages, and inside ChatGPT and Claude. Live stock and prices, honest answers about fit and delivery, and checkout through your store.

Exchange Example
ReturnLinen shirt, M
Swap forSize L, in stock
Return labelFree, by email
ConfirmChange

What it does

Live stock and prices

Answers from your catalogue as it is right now, size by size.

Fit, comparisons and advice

Questions answered the way your best salesperson would answer them.

Checkout through your store

Orders placed in your own store, paid through Stripe or Safepay.

Orders, returns and exchanges

Tracking and changes handled within your policy.

Found by the assistants shoppers use

Your real catalogue inside ChatGPT and Claude, not a guess at it.

Follow-ups customers ask for

Back-in-stock and delivery updates on the channel the customer chose.

What it looks like

Nothing happens until the customer says yes, and every step is logged for your team.

Example conversation. Names, products and prices are illustrative.

What it is allowed to do

Can do

  • Answer from your catalogue, stock, prices and policies
  • Recommend and compare products
  • Prepare orders, returns and payments
  • Hand over to your team with the full history

Only after a yes

  • Every order and payment
  • Returns, exchanges and changes to an order
  • Anything that costs the shopper money

Never does

  • Ask for card numbers in the chat
  • Change a price or invent stock
  • Promise a delivery date your systems do not show

Always recorded

  • The request, in the customer’s words
  • What was shown and what was confirmed
  • The result, with the provider’s confirmation

How it is controlled

Ways to start
Weeks

Ready-made

Our AI agent set up on your catalogue and channels.

1 to 3 months

Extended

Your store, orders and loyalty connected.

3 months and up

Built for you

Journeys designed around your brand and markets.

Runs on: Applications and agents Agent platform

Talk to us

Tell us what you need. We will suggest where to start.

Any layer, any size: a review, a project, a programme or a partnership.

Suggested starting point
Our ready-made customer AI agent, set up on your products and channels, extended where you need custom journeys.
Layer: Applications
Delivery: Licence, then Run
Scale: Review, then a first project

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